How Can Conversational Marketing Drive ROI And Human Connection In The Future Of Work?
Allwork
AUGUST 24, 2023
A Salesforce survey revealed that 66% of over 6,000 consumers expect companies to understand their needs and expectations. Conversational marketing emphasizes authenticity, curiosity, and empathy, enabling businesses to connect with their audience and better understand their needs. Conversational marketing can guide key business decisions by anticipating needs and offering solutions, ensuring that every touchpoint in the customer journey engenders trust.
Let's personalize your content